Avaya Support Forums

Avaya Support Forums (http://support.avaya.com/forums/index.php)
-   Contact Center Applications (http://support.avaya.com/forums/forumdisplay.php?f=3)
-   -   Capture VDN and route if in table? (http://support.avaya.com/forums/showthread.php?t=2570)

fagrahek 03-15-2013 12:16 PM

Capture VDN and route if in table?
 
Anyone know how I can capture an incoming VDN in and route just like I would an ANI in the VRT table. i.e:

I have used up my VDN Variables so that is not an option.


Ideally it would be something like this
01 goto step 3 if VDN in table 100
02 announcement 50826
03 announcement 50059

richchandler 03-17-2013 03:19 PM

You need 2 vector variables. 1 of type VDN to capture the VDN number and another to store it.

e.g.Variable AA is a VDN variable, Variable AB is a local collect variable of the same length.

In your vector do
SET AB = AA ADD None
Goto step x if AB in Table 1


All times are GMT -7. The time now is 12:47 PM.