Avaya Support Forums

Avaya Support Forums (http://support.avaya.com/forums/index.php)
-   Avaya Aura & Unified Communications (http://support.avaya.com/forums/forumdisplay.php?f=2)
-   -   DMCC port not getting a mediastartedevent (http://support.avaya.com/forums/showthread.php?t=10155)

mahdim 07-07-2015 07:38 AM

DMCC port not getting a mediastartedevent
I am struggling with a problem on a client site where our DMCC extension does not get the MediaStartedEvent. In our lab everything is working as it should but not on the remote site.

We have the following properties assigned:
MediaEvents =newMedia.MediaEvents(false);
.TonesDetectedEvent = false;
.MediaStartedEvent =true;
.MediaStoppedEvent =true

We are trying to perform a single step conference from a DMCC port, when a call is originated.

The error we are getting from the DMCC device is as follows:
<CSTAErrorCode xmlns="http://www.ecma-international.org/standards/ecma-323/csta/ed3"><stateIncompatibility>invalidObjectState</stateIncompatibility></CSTAErrorCode>

Thanks in advance

arahamanshar 01-25-2016 01:13 AM

Dear customer/BP,

Are you still facing this issue?
I would recommend to open a SR with us so that we can capture required logs and troubleshoot this further.

thank you,

Abdul Rahaman Shariff

All times are GMT -7. The time now is 10:15 PM.