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-   -   Zip tone Agent unable to log into 9608G (http://support.avaya.com/forums/showthread.php?t=10721)

v0ic3 11-23-2015 02:22 PM

Zip tone Agent unable to log into 9608G
 
We are piloting IP agent recording. Installed 9608G phone set - agent set up with "acd" for zip tone. When attempting to log into 9608G, phone goes into AUX for a few seconds then logs out. CM version R016x.00.1.510.1 - 9608G at Release 6.3116. (Phone type is set to 9650) Any advice on how to resolve, so agent can log into phone with zip tone? Thank you.

arahamanshar 02-17-2016 08:48 PM

Hello,

Please check if you have requisite license for IP Agent.


Regards,

Abdul Rahaman


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