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-   -   AACC Social Chat Integrations (http://support.avaya.com/forums/showthread.php?t=13795)

amarap 10-10-2018 10:28 PM

AACC Social Chat Integrations
Hello All

Currently we have an AACC with Enterprise chat application.

Recently there is a big shift on social chat traffic, specially from Line and Viber.
Iím very keen to know what can be done in a commercially accepted way to bring those chats channels back to Avaya solution. If we can blend in these social chats with AACC Multiplicity will have a big operational advantage.

Thank you

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