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-   -   1608 handsets freeze after network outage. (http://support.avaya.com/forums/showthread.php?t=5021)

sdoori 08-25-2014 07:24 AM

1608 handsets freeze after network outage.
has a network outage over of several hours this weekend. During this time none of the handsets were able to reach our IP office.

Once the network issue was resolved I expected the handsets to automatically reconnect to IP Office but they did not. Instead they showed "Discovering....XXX.XXX.XXX.XXX" on their display and the oly way to get them back was to power cycle by unplugging the network cable.

Is there a way to configure handsets to continuously retry the connection as telling users to unplug handsets is not ideal.


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