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-   -   How to Open ticket to avaya for technical support (http://support.avaya.com/forums/showthread.php?t=928)

uszafar 07-18-2011 12:42 AM

How to Open ticket to avaya for technical support

I want to know how to open ticket to avaya if i face any technical problem.

Thanks & Regards,


nehasingh 07-25-2011 05:54 AM

Information to open Service Request (ticket) with Avaya Support
There are two ways to open a ticket with Avaya Support group- through web & through Customer Support Helpline

-To open a ticket online, Go to www.support.avaya.com --> Under Self Service option (on right hand side) --> Create Service Request
- You can also call Avaya Helpdesk and request to open new Service Request (SR/ Ticket). Avaya's in-country helpdesk numbers are available at https://support.avaya.com/css/appman...rectory_Public

Please let me know if this information is helpful. :)

uszafar 07-26-2011 01:38 AM

Thank you very much Miss Neha.
Your solution is working fine.



nehasingh 07-28-2011 03:31 AM

You are welcome!

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