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-   -   How to develop One-X number matching rules? (http://support.avaya.com/forums/showthread.php?t=11584)

sdolma 06-02-2016 08:39 AM

How to develop One-X number matching rules?

One of our customers is requesting the ability to click-to-dial four- to eight-digit phone numbers from a web browser address book.
I'm led to believe you can use the Configurator tool to develop custom rules to match non-standard phone numbers, but have been unsuccessful in practice.

Is there anything I'm particularly likely to have missed out that's required for developing custom rules?
I have logs available if appropriate.

Apologies if this post isn't in the right place!

- S

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