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-   -   Secure router 2330..need HELP!!!! (http://support.avaya.com/forums/showthread.php?t=4344)

truong2010 03-06-2014 11:11 AM

Secure router 2330..need HELP!!!!
i have a problem with no audio (speech) for voice all. the router is configured for voice ONLY, no UDP port ranges been locked in public firewall, NAT keepalives enable for client is connecting through VPN, default route to public interface for all traffic.

HELP please..

verma32 03-06-2014 08:26 PM

Looking at your minimum description I presume that, phone connectivity is going through the Secure Router over the VPN tunnel on other side. Check the interesting traffic config over the VPN tunnel, is it allowing the voice traffic, do you see encaps and decaps increasing.


truong2010 03-07-2014 07:18 AM

The VPN tunnel is used for IPphone for remote site back to HQ...I did not check the encap-decap when they make a test call. i did not see lost of encap-decap when i ran a test VPN client from my PC.

truong2010 03-07-2014 01:03 PM

The problem is resolved due to no route back to HQ in sr2330.


arahamanshar 09-10-2015 06:05 AM

Glad to know that the issue is fixed, thanks for sharing the resolution.


Abdul Rahaman Shariff

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