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-   -   Announcment Tab (http://support.avaya.com/forums/showthread.php?t=13174)

mqatatsheh 12-19-2017 01:32 AM

Announcment Tab
 
Hi ...

In IPOCC Rls10 deployment, I donít have Announcement tab, just Announcement Script.

mqatatsheh 12-19-2017 04:56 AM

Hello ...

can I got help in this issues please ?

kruegerb 12-19-2017 08:38 AM

The announcement tab is included in the announcement script configuration

mqatatsheh 12-19-2017 11:20 PM

Hi kruegerb ...

I see that but when I configure a new announcement script and add it in the taskflow, just hearing busy tone when dialing the topic number. (Wave: PCM,8K,16bit,Mono)
I test the default announcement but the same result busy when dialing topic.


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