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-   -   upgrade ip office R7.0 to R8.0 (http://support.avaya.com/forums/showthread.php?t=3804)

graha31 10-31-2013 09:37 PM

upgrade ip office R7.0 to R8.0
 
i am upgrading a ip office R7.0 to R8.0 but the upgrade is fail because the it can't found some .bin files from the primary folder from the ip office admin DVD.and i also install the upgrade license R8.0 (5) and essential edition and R8+ Preferred Edition (VM Pro). need some help fast.

furrerm 11-04-2013 07:22 AM

If you upgraded you manager, by installing the r8 admin program, you should have all files.

Check your working directory and make sure that it is pointing to your manager directory.

graha31 11-07-2013 01:07 PM

furrerm,

i check my working directory and it is fine. what i notice is the file that the upgrade is searching for it cannot find it in c:program files/Avaya/IP Office/Manager. for example the upgrade is searching for a "9500R39.bin" and what is in the c:program files/Avaya/IP Office/Manager is a"9500R37"

furrerm 11-08-2013 11:05 AM

Did you upgrade manager? What are you using for na FTP server? The SD card, or manager?

graha31 11-09-2013 05:06 AM

furrerm,

No i didn't upgrade the manager.i install the manager from R8.0 DVD.
do i need to upgrade the manager to the latest version manager.
am using the manager as the ftp server.
the release on ip office is R7.0 (36) am trying to upgrade IPO LIC UPG R8.0(5) .


anyone need some help please.

ss14 11-14-2013 09:34 PM

First you upgrade the manager software to 8.0 and then try upgrading.
This will work

graha31 11-18-2013 10:14 PM

thank guy it work !! thank again


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