IP Office Hunt Group if ACCS offline
 

Can you configure a hunt group in the IP Office server to queue calls if the ACCS server goes off line ?

How do you route calls to the Hunt Group. Currently a short code only sends calls to ACCS.

John Cooley
Voice Engineering
Sears Holdings Management Corp.

I am sure this is not possible to happen automatically unless you manually change the destination to the hunt group extn number.

Can't we put the hunt group number in fallback at incoming call route ?

I would sugest to put a backup number for SIP User - put a Hunt Group number there