Avaya Support Forums

Avaya Support Forums (http://support.avaya.com/forums/index.php)
-   IP Office Contact Center (http://support.avaya.com/forums/forumdisplay.php?f=67)
-   -   Raw data from ipocc (http://support.avaya.com/forums/showthread.php?t=11791)

chandu 07-19-2016 05:19 AM
Raw data from ipocc
 
hi,

is there any way to take raw data from IPOCC server .



Thanks
Umesh

schopdekar 07-19-2016 10:36 PM
You can read the data from the postgresql database.
Much of the data is in the "cc" database.

jtarjanyi 07-28-2016 06:00 AM
Quote:
Originally Posted by chandu (Post 27844)
hi,

is there any way to take raw data from IPOCC server .



Thanks
Umesh
The "tr" database is what you are looking for.

Chaeck the "Chapter 8: Reporting" from "Avaya IP Office Contact Center Feature Description". It will describe the different level of transaction records.


All times are GMT -7. The time now is 05:24 PM.