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-   -   Upgrading ACR10 to ACR12.1 (http://support.avaya.com/forums/showthread.php?t=10837)

sethykoy 01-06-2016 06:25 PM

Upgrading ACR10 to ACR12.1
 
1 Attachment(s)
Dear All,

I face an issue during upgrade ACR10 to ACR12.1. The new ACR can't migrate the old record. Please kindly check attach file.

Thank you in advance!

pmulya 02-04-2016 11:54 PM

Hi

checking the logs i see that migration is stuck on one particular inum, the ACR should skip this once you restart the service at this point. if you still facing the issue then i would suggest you raise case with avaya support team so that we further anlayse the issue.

Thanks,

Prashant


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