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-   -   VBK Files (http://support.avaya.com/forums/showthread.php?t=2215)

nberlanga 10-23-2012 08:51 AM

VBK Files
I'm looking for information regarding the Callpilot VBK file format. Is there a utility to convert VBK to WAV for Unix/Linux or Mac? It has vexed me thoroughly that these files cannot be played on MAC of Linux. Any information would be helpful.

wojcij 03-15-2013 04:24 PM

This is an older post-so I do not know if you found your solution or not.

The Call Pilot software should do this for you automatically as there is a check box to convert from VBK to WAV
On our Call Pilot 5.0 box, this is found in the 'Mailbox Class Details' =>'Desktop and Web Messaging Configuration'
-There you can set it to always force conversion to WAV format.

We are using M$ Windows and Outlook which shows the VBK, but on my Smartphone and Outlook web, the attachment comes in as a WAV.

..Hope this helps.

wojcij 03-15-2013 04:46 PM

We are using Call Pilot 5.00.41

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