Avaya Support Forums

Avaya Support Forums (http://support.avaya.com/forums/index.php)
-   Messaging (http://support.avaya.com/forums/forumdisplay.php?f=4)
-   -   Play different messages for invalid dtmf and speech inputs (http://support.avaya.com/forums/showthread.php?t=3994)

vlaksh 12-10-2013 11:11 PM

Play different messages for invalid dtmf and speech inputs
 
Hi ,

Is it possible to play different retry messages for invalid inputs using dtmf and Voice recognition?

Scenario: It prompts the user to say yes or press 1. If the user enters other than 1 then it should play "sorry please press valid number". If the user says some thing with low confidence it should play "I think you said".

aschuyler 12-12-2013 06:15 AM

Hi vlaksh, which messaging product are you referring to?


All times are GMT -7. The time now is 07:02 PM.