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-   -   Chat Error - has no ui session (http://support.avaya.com/forums/showthread.php?t=12225)

gsanadze 12-02-2016 07:59 AM

Chat Error - has no ui session
when I try to login to Chat Group I get this error message:

K3507a 07:53:39.810 CHATS_Core_Warning AgentLogin():> Agent (8494415842000000) has no ui session --> reject login

Any idea what could it be?

marquardt 12-05-2016 04:56 AM

Check TaskServerManager
Open the trace log for the TaskServerManager

Command: PrintTS (Print task server)

The approriate TS_ChatServer must be shown.

With the command:

PrintTS and the tsId (of the task server) the details will be displayed

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