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-   -   IPOCC R10 Wallboard not showing any data (http://support.avaya.com/forums/showthread.php?t=12924)

reyes198 08-03-2017 07:45 AM

IPOCC R10 Wallboard not showing any data
 
Hi , i recently installed a R10 IP OFFICE CONTACT CENTER , the problem is that everything is working correctly but when you access the Wallboard everything shows at default scores , has anyone solved this before?

I actually repaired tomcat , reinstalled wallboard.

Ty!.

kruegerb 08-21-2017 05:52 AM

has the logged in user permission (supervisor) and authorization for the topics, ag ...?
do you used the templates or own elements?
have you checked if wall board licence present?


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