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-   -   Telephony Manager and Sophos (http://support.avaya.com/forums/showthread.php?t=1833)

khancocks 06-18-2012 04:53 AM

Telephony Manager and Sophos

I've recently had issues with Sophos blocking Telephony Manager whenever someone tries to submit a change. Does anyone know which exceptions i need to configure in Sophos?:confused:

werickso 06-18-2012 05:45 AM

If you do a search for "Sophos blocking Telephony Manager" on support.avaya.com, it should bring you to the Reporting for Contact Center Troubleshooting and
Maintenance Guide
at URL https://downloads.avaya.com/css/P8/documents/100099599

Refer to Common Firewall Configuration on page 54 for advice on
using these, as well as other third-party firewall software packages available on the market

khancocks 06-19-2012 03:41 AM

Thanks Wendy. Does this work for Telephony Manager too? The exclusions list on the doc are just for the CC6 reporting.

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