Link an external phone number to an internal number
 

Hello

I am running Avaya Site Adminstrator, and I was wondering where I would look to see how an external number (i.e. 1-877-xxx-xxxx) would be connected or linked to an internal phone number or extension I have looked in Call Forwarding and Coverage Answer Groups.

Thanks
Stephen Keating.

list station xxxx When it comes up right click and list usage.

I can do the list station, but my version just gives a gray field with the information in it. I cannot right click on anything. What do I do next. I have version 3.1.13.

Thanks

Try list usage extension xxxx

I'll give it a try

That gives me the following:

Used By
Station Station Extension 1604 Emergency Loc Ext

Is there anything that would show the number being shared with another number?

Is the ext.number 1604? If not it connected to that ext.

The 1-877 number is connected to the 1604 extension, it rings through to that number.

Can you display station 1604?

Yes, I can do the display station 1604. Is there something in there I need to find?