How long reporting data are stored?
 

How long reporting data are stored?


Answer:

Default setting for reporting data: 365 days (value changed to 400 days in IPOCC9.0.3)
See also setting: Module Configuration – System – Reporting settings.



Default setting for task reporting data: 365 days (value changed to 400 days in IPOCC9.0.3)

See also settings: Module Configuration – System – Task Reports.



Note: Make sure that you export the data regularly.

For more details see: Using IP Office Contact Center Configuration Tool

Answer
 

Default setting for reporting data: 365 days (value changed to 400 days in IPOCC9.0.3)

See also setting: Module Configuration – System – Reporting settings.

----------------------

Default setting for task reporting data: 365 days (value changed to 400 days in IPOCC9.0.3)

See also settings: Module Configuration – System – Task Reports.



Note: Make sure that you export the data regularly.

For more details see: Using IP Office Contact Center Configuration