SIP/Session details of call on Session Manager/Communication Manager
 

Hi,

i am trying to build an Adapter which will be used to store the SIP session details of a call in my application.

The environment what i have is A Session Manager which have connectivity to CM on SIP and the call are routed to agents which are again on SIP extention.

I want to know if there is any API or any means of getting the SIP session details of a call either from CM or from Session manger .

Can i know how is the sip details of a call will be stored. As per my understanding, every call on Avaya will have a UCID, a unique call identification number. Does this also apply for SIP based calls as wells. Please provide me some advice

Thanks,
Mahesh

Hi Mahesh,

yes, each SIP call will have a unique cid (call id) associated with it.
you can filter the calls using the cid

warm regards,

Abdul Rahaman Shariff