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-   -   New Client software (http://support.avaya.com/forums/showthread.php?t=11056)

bennylu 03-06-2016 09:28 PM

New Client software
Upgraded the IPOCC server to 9.1.6 and tried to install the client on a new PC. It does not give the option to enter license server IP during the install then it gives license server error message and the client cannot be opened. I can only install the 9.1.2 client first then upgrade it to 9.1.6 to fix the issue.

Do I miss any settings on the new version?

marquardt 03-06-2016 11:05 PM

UI 9.1.6 uses licence setting of the server
The User Interface 9.1.6 does not need to set the license server during Installation.

The User Interface gets the license settings during login to the Server.

kalpanaautade 03-06-2016 11:10 PM

In 9.1.6 release, IPOCC client will by default take license from IPOCC server, that is Host IP address provided in first field. You can delete Workplace old entry of Client from IPOCC Server Configuration OR Do entry of IPOCC ip address in Host file to avoid the License error in 9.1.6 upgrade.

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