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-   -   Post Upgrade of IPOCC to 10.1.2, UMR, UMS and Task server are not running (http://support.avaya.com/forums/showthread.php?t=13961)

reddy127 03-29-2019 07:35 AM

Post Upgrade of IPOCC to 10.1.2, UMR, UMS and Task server are not running
 
I upgraded the IPOCC from 10.0.1 to 10.1.2. Post upgrade emails are not working.
I8749b 29 Mar 2019 18:56:39.923 UMRTS-L5-ERROR - 201.001.0014 Unable to connect to com/tenovis/umr/clientadapter/UMRServer
I8750b 29 Mar 2019 18:56:39.923 UMRTS-L5-ERROR [ObservableConnectorTimer ] - 201.001.0014 Unable to connect to com/tenovis/umr/clientadapter/UMRServer: Caught SystemException: Retries exceeded, couldn't reconnect to 169.254.200.8:51001 internal message is: registering 'UMSServer' at observation
I8751b 29 Mar 2019 18:56:39.923 UMRTS-L3-INFO [ObservableConnectorTimer ] - ObservableConnector.objectDisconnected(): (UMSServer) - objectDisconnected
I8752b 29 Mar 2019 18:56:39.923 UMRTS-L3-INFO [ObservableConnectorTimer ] - ObservableConnector.ConnectTask.resolveObservable( ): (UMSServer) - resolveObservable observable could not be resolved.
I8753b 29 Mar 2019 18:56:39.923 UMRTS-L3-INFO [ObservableConnectorTimer ] - ObservableConnector.objectDisconnected(): (UMSServer) - objectDisconnected
I8754b 29 Mar 2019 18:56:39.923 UMRTS-L3-INFO [UMRSessionConnectTimer ] - UMSServerSession.createUMRSession - not connected to UMRServer.
I8755b 29 Mar 2019 18:56:39.923 UMRTS-L4-WARN [UMRSessionConnectTimer ] - UMSServerSession.createUMRSession failed!
I8793b 29 Mar 2019 18:56:44.924 UMRTS-L3-INFO [UMRSessionConnectTimer ] - UMSServerSession.createUMRSession - not connected to UMRServer.
I8794b 29 Mar 2019 18:56:44.924 UMRTS-L4-WARN [UMRSessionConnectTimer ] - UMSServerSession.createUMRSession failed!
I8815b 29 Mar 2019 18:56:49.924 UMRTS-L3-INFO [ObservableConnectorTimer ] - ObservableConnector.ConnectTask.run(): Try to connect UMSServer

And Taskserver is not running errors are seen in client application.
Please help!

reddy127 04-04-2019 07:46 AM

Please give some suggestions for the above issues. Client adapter is not receiving any events for non voice transactions.

04 Apr 2019 19:28:39.378 UMRTS-L5-ERROR [ObservableConnectorTimer ] - 201.001.0014 Unable to connect to com/tenovis/umr/clientadapter/UMRServer: Caught SystemException: Retries exceeded, couldn't reconnect to 169.254.200.8:51001 internal message is: registering 'UMSServer' at observation


Please help

bucky101 04-22-2019 05:39 PM

adapters
 
I just had something similar and was able to fix it
I uninstalled the adapter that comes with wireshark as I could see in TTConsole 'statviewer' trying to bind to that wrong adapter.
If I were you, make sure there is only 1 adapter


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