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-   -   ACCS/AACC reporting with call intrinsics (http://support.avaya.com/forums/showthread.php?t=10646)

agrace 11-02-2015 12:20 PM

ACCS/AACC reporting with call intrinsics
Is it possible to get calls along with a custom intrinsic variable in a historical report?

vikramsg 12-14-2015 05:14 AM

The Call by Call report in AACC stores the Call details, however the fields available are only the standard ones which are pegged. The intrinsic details are for internal consumption during call routing and are not pegged for reporting.

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