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-   -   One-X Agent Central Management - IP_SUPV (http://support.avaya.com/forums/showthread.php?t=1284)

savio2010 12-05-2011 07:09 PM

One-X Agent Central Management - IP_SUPV
 
Hi,
I face an issue where the supervisor license is not being used when a supervisor is assigned this license type to use. Instead it uses IP_agent license.
I have 10 IP_SUPV R9 licenses.
So how do i enable use of the IP_SUPV license?
any help or advise is appreciated.
Thanks
Savio

droart 12-06-2011 07:42 PM

Are you checking off the supervisor on the details tab of the user's profile or Agent?

savio2010 12-07-2011 05:36 AM

I am checking of supervisor under the user profile
 
I am checking of supervisor under the user profile

savio2010 12-14-2011 10:10 AM

yes I am checking it off.


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