Can't load hold music
 

Hello, We have got a IP500V2 (version 6.0.8), I can't load hold music via tftp from system source as a wave file (holdmusic.wav). I think that all the configuration is ok. I've always used the holdmusic.wav in earlier versions. Is there some problem with this version?. Thank you.

It should work.
Where are you putting the file ?
It should be in the primary folder.
Do you get an error ?

I put it in the root directory of the system sd. I have another iP500V2 and does not work there but If it works in any version V1.

It should be in the primary folder on the SD card.
If not then it will not work.

Ok ,in the primary folder :) . It's running, thank you very much ¡¡

Message on Hold
 

I am relatively new to the IP Office and curious how to record the .wav file for the internal music on hold? I read you can use the Sound Recorder on a Windows PC but you had to set it to PCM, 16-bit, 8kHz, Mono. I am running a Windows 7 PRO laptop and it only lets me save as a .wma. What is the recommended procedure to record a message on hold with the required settings??

they are lot of sofware open source for recording holdmusic.wav

i use audacity for recording (open source)

for my ip office , i have recording in 16 bit 8khz mono .wav

wma is a compressed record and is bad.

ip office permit use 3 differents record for holdmusic in a manager

BESt regards

Dear expert,

After I put the wave file into the primary folder on the SD card,
should I boot the IPO500V2 afterwards?

BR//