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-   -   "Configuration / Customers" Priority - cant get it to work (http://support.avaya.com/forums/showthread.php?t=12726)

teodo2 05-09-2017 05:09 PM

"Configuration / Customers" Priority - cant get it to work
 
I am installing a new 10.0.0.3 version of IPOCC. The customer wishes to have a 50 or so entries in the IPOCC "Customers" Tab of Configuration where you can set PRIORITY.

I can not get it to prioritise over the normal calls to "same" topic.

I have also read on the forum about the "Tools / Source Priority" groups but that does not help here as we are coming in on the same TOPIC.

Does this CUSTOMER Priority even work?

Neil Teodorovic
CCNA
neil.teo@ccna.com.au


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