Avaya Support Forums

Avaya Support Forums (http://support.avaya.com/forums/index.php)
-   Telephones, Adjuncts, and Adapters (http://support.avaya.com/forums/forumdisplay.php?f=27)
-   -   Call Pick Soft Key on 9620 (http://support.avaya.com/forums/showthread.php?t=823)

broadw 05-27-2011 08:50 AM

Call Pick Soft Key on 9620
 
Has anyone had any experience with the Call Pickup Soft Key on a 9620 handset? I have the button and softkey configured and the function works, however, there is no visual indication on the soft key (but there is on the key configured in the station form).

I could have sworn that the Softkey used to change state when the feature was active. Am I wrong on this?

Thanks

kajgikar 06-24-2011 04:36 AM

Hello Sir,

Please open a case with Avaya support.

Make sure you have latest SP on the 96xx phones.

j0an69 07-07-2011 12:14 PM

Softkeys
 
I believe you mayhave to add the softkey in the 46xxsettings file.


All times are GMT -7. The time now is 07:51 PM.