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-   -   OneX Communicator 5.2.0.18 dropping digits (http://support.avaya.com/forums/showthread.php?t=282)

jelizawhite 08-11-2010 10:44 AM

OneX Communicator 5.2.0.18 dropping digits
 
Just installed the latest release for OneX Communicator. When I receive calls from area codes beginning with a 9, my call log is dropping the 9 and just showing the last 9 digits of the number. Am I mis-administering a setting or is this a bug? I get all 10 digits in the call long on my 2420 hard phone.

kshrivastava 08-20-2010 02:10 AM

Hi Jeliza,

Could you show me the scree-shot of Dialing rules of your 1XC?
Also, tell me what happens when you get calls from other Area codes...Do you see complete 10 digits in the call log?


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