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oiduran 07-17-2015 03:06 PM

Topic fails
1 Attachment(s)
Hi Guys

We have a serious problem with all topic over IPOCC. Ocasionally, when the topic fails and rings, rings, rings but not answer the Task Flow. The only way for that works again is restart ChapServer Service or restart server.

Her attach the file with log of server.

Please, I will be thankful with any help or ideas.

oiduran 09-21-2015 09:48 AM

We find that the IVR must has disable the option uninterruptible. It was resolved

schopdekar 09-22-2015 02:32 AM

Normally the Non-interruptible should be kept off.
Else it can go into an infinite loop.

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