Avaya Support Forums

Avaya Support Forums (http://support.avaya.com/forums/index.php)
-   IP Office Contact Center (http://support.avaya.com/forums/forumdisplay.php?f=67)
-   -   WebBrowser in UI (http://support.avaya.com/forums/showthread.php?t=10846)

lebon 01-08-2016 03:03 PM

WebBrowser in UI

it is possible to change the default web browser in IU ?

or create a button in UI to launch the web browser windows by default


schopdekar 01-10-2016 11:33 PM

As of now, doesn't seems possible, as it is embedded in Thick UI.

mnorst 01-11-2016 11:52 AM

I have seen screen-pops done where the internal ui browser calls a webpage on an external webserver passing the "real" url as a variable... which then executes a command line on the agent pc to pop the default browser. A webpage would need to execute an ActiveX command to launch on the agent pc, so things like Trusted Sites and ActiveX settings would need to be adjusted. Not impossible but maybe not something easily built?

lebon 01-11-2016 01:42 PM

you have an idea how to do this?

marquardt 01-21-2016 02:05 AM

Browser in Classic UI
You can only use the Internet Explorer.
Other Browsers can not be used in the User Interface.
Valid for all current Versions.

kalpanaautade 01-25-2016 03:31 AM

For IPOCC 9.1.2 UI Web Brower support IE9 . In upcoming release, Web browser will support IE10 and at agent end in UI can change version from registry as well.

lebon 01-25-2016 11:06 AM

Have the key in the registery ?

marquardt 01-28-2016 06:20 AM

Do not change registry entries
Please do not change any Windows registry entries!

Changes are not supported.

kalpanaautade 01-28-2016 10:28 PM

In current releases its not supported to change browser version from registry.

verma62 02-06-2016 02:54 AM

You can build a functionality/connector where browser can be invoked outside IPOCC UI. But the new invoked web page can be opened in IE only.

All times are GMT -7. The time now is 06:51 AM.