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-   -   AACC 6.2 HA : how change CLAN IP Address (http://support.avaya.com/forums/showthread.php?t=2141)

rossig 09-25-2012 02:33 PM

AACC 6.2 HA : how change CLAN IP Address
AACC 6.2 HA on AML : SP5 RU1,2,3
We must change the CLAN IP address on AACCMS and AACCT.
Are the following steps correct ? because not documented in NTP.

1. Server A (active) : shutdown services, change IP, server config change IP and License IP, restart
2. Server B (standby) : chg IP, server config chg IP and License , restart.
3. Restart shadowing.
4. If shadowing not ok : Server A backup CCMS DB and Admin (or Admin first then CCMS?), Restore on Server B DB CCMS then Admin, server config, start shadowing

Is it the all procedure ok ?
Many thanks for your answer.

stphnwd 09-25-2012 10:39 PM

Changing the IP address of AACC systems is documented. Follow that.
Once complete you will need to adjust your HA settings via the HA GUI for the new IP addresses. Follow the directions for enabling HA, ensure you update the proper IP addresses and perform the backup/restore as documented.

rossig 11-29-2012 11:35 PM

The solution was : the Trusted IP address in HA configuration was no more reachable.
We changed all IP address and build a firewall then the old Trusted IP was on the other side of the FW. We define a new Trusted IP and all is ok.

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