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-   -   IPOCC new Web interface (http://support.avaya.com/forums/showthread.php?t=11167)

jtarjanyi 03-22-2016 09:34 AM

IPOCC new Web interface
 
Hello,

After upgrade to IPOCC 9.1.6 I would like to check the new WEB administration page, but page not loaded on https://myserverIP:28443/Administration
Is there any additional step have to be done after the upgrade before it should have work?

Is the web client available on standard Win7 or it just suitable for chrome devices ? It was not clear to me.

lebon 03-22-2016 12:01 PM

hi

You have the right link
https://server IPOCC IP:28443/Administration
try
https://server IPOCC IP:28443/Administration/#/Login/user
try also directly in the server IPOCC

And the "Web Administration" is work on W7, firefow, IE and also tested Opera
TTdisplay TomcatWCS and TomcatWWW is running ?


jtarjanyi 03-23-2016 01:27 AM

I tried both, but page not loaded :(

Yes both Tomcat running.

schopdekar 03-23-2016 03:48 AM

On your system, where IPOCC is installed, can you please confirm below path

\IP Office Contact Center\Tomcat WWW\webapps\Administration

jtarjanyi 03-23-2016 03:57 AM

I have find it here:

C:\Program Files\Avaya\IP Office Contact Center\Tomcat WWW

Currently I'm revert back to 9.1.0 and upgrade again, because there where more than 1 network interface, so it could mash the things up.

update:

Yes. The problem was caused by the network interfaces. With ONLY ONE interface, the page is loaded well.

lebon 03-23-2016 04:23 AM

HI,

- In task base: only one nic card must be actived

Yvan


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