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-   -   IPOCC R10 IPOSS Upgrade (http://support.avaya.com/forums/showthread.php?t=12386)

kgerhold217 02-16-2017 08:27 AM

Has anyone proceeded an IPOSS upgrade request for IPOCC R10? I am being told it is done the same way an IPO R10 upgrade is done through OneSource but I have reviewed the entire process and I see nothing about IPOCC anywhere. All I need is to get the entitled upgrade for IPOCC R10.

Any help would be appreciated.

samhermosillo 02-21-2017 10:40 AM

I am glad to hear that I am not the only one having this issue. I have not been able to get a good answer. I have a ticket open with Avaya IT to resolve this. I will let you know when I get an answer

kgerhold217 02-22-2017 06:26 AM

Tell me about it
Thanks Sam. It is never a straight forward process.

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