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-   -   error boot image for SR2330 (http://support.avaya.com/forums/showthread.php?t=283)

pttrung 08-12-2010 01:31 AM

error boot image for SR2330
Dear all!

I have Nortel SR2330 and I had format the flash cf0 using the command, now I canít open my router these is the error:

Press any key to stop auto-boot...

Compact Flash Device: CF0, Filename: /cf0//SR2330.Z

Cannot open "/cf0//SR2330.Z".

Error loading package: errno = 0x380003.

Can't load boot file!!

I had use boot from ftp but can't:

Can you explain about command line as:
[00] Boot dev : ftp
[01] Boot Ethernet Port : 1
[02] Boot file name : SR2330.Z
[03] Server name : host
[04] Server IP address :
[05] My IP address :
[06] My subnet mask :
[07] Gateway IP address :
[08] User name : demo
[09] Password : wind
[10] Checksum enable [0:Disable,1:Enable]: 1
[11] Show header enable [0:Disable,1:Enable]: 0
[12] Save bootrom image [0:AutoUpdate,1:NormalBTupd,2:GoldenBTupd,3:NoUpd]: 1
[13] display mode [0:minimum,1:maximum]: 0

I canít boot from ftp server. I had setup network card my PC: and from my PC, I can ping to port Ethernet 0/1 with IPís SR2330:

C:\Users\Thanh Trung>ping
Pinging with 32 bytes of data:
Reply from bytes=32 time<1ms TTL=64
Reply from bytes=32 time<1ms TTL=64
Reply from bytes=32 time<1ms TTL=64
Reply from bytes=32 time<1ms TTL=64

Ping statistics for
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

but error:

Copyright (c) 2009 Nortel

VxWorks : VxWorks5.5.1
BSP version : 1.1/0
Boot version : (NORMAL Boot)
Creation date : Aug 18 2009, 17:47:46
NORMAL Bt ver :
GOLDEN Bt ver :
Baseline ver : (Internal version for checking)
System name : SR 2330

Press any key to stop auto-boot...
MAC 98:d8:8c:fb:02:01
Attached IPv4 interface to mottsec unit 1

Error loading file: errno = 0x3c.
Check your network configuration
Can't load boot file!!

shultzt 09-09-2010 12:13 PM

I see you formatted the flash and obviously that removes any images on /cf0. Therefore you setup the router for a network boot via FTP, but the router is unable to boot with FTP even though you've confirmed network connectivity with the PC.

This could be a couple things:
1) FTP server is not running on PC
2) FTP server is running, but the image is not in the root FTP directory

thoma110 06-01-2013 07:19 AM

I am getting error while doing software install from AG2330 to SR2330
Hi All,

I have AG2330 router, 10.2.2. I need to change this router to SR2330. As based on the conversion details i have downloaded the SR2330.Z file and i have tried to install this to my AG2330 router. but i am getting error that "verify supported image type MTW_MB_RT version 0x0020000" and warning like "possible image type mismatch!!!"" please help me to solve this issue ASAP.

i have downloaded the image file from the following link :


please treat this as urgent...

attached error message for your kind info....

My contact info :0097466241996
skype ID: shafeeq2030

gbarajas 02-23-2015 10:51 AM

Same problem
hello, I'm having the same problem installing software SR2330 to my AG2330. Could you tell me to do? I have an upcoming installation and need to be addressed this issue as urgent

Ricardo Vallejo
+52 33 3956 7717

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