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-   -   Cannot be completed as dialed (http://support.avaya.com/forums/showthread.php?t=4102)

dhborchardt 01-13-2014 09:27 AM

Cannot be completed as dialed
There is a number that does not work when we try to call it from our system. It works when I call it from my cell phone and other phones in town can call it. The number I am calling is a cell phone number. Is it Change Ars analysis? The message I get is:
"Your call cannot be completed as dialed. Please check number and dial again."

aa1 01-14-2014 01:24 AM

list trace station
can you do a "list trace station xxx" where xxx is the station extension from which you are initiating the call? you might see a denial event that could help!


dhborchardt 01-17-2014 12:50 PM

list trace station
Thanks. I did that and see that there is a "denial station -- 620 cid 0xa"
I have an attachment showing the whole trace but it includes information that I am not sure if it is safe to post. What other indications might be helpful.

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