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-   -   On the phone message Avaya 9640 (http://support.avaya.com/forums/showthread.php?t=6227)

maxvasquezcacho 03-26-2015 01:36 PM

On the phone message Avaya 9640
Hi guys:

I have an IPO500v2 Rls 9.1.

I don't know what the user's done, but when I call him I see in my phone's screen the message "on the phone".

Then when I see the user's phone I see a message on the screen: "On the phone"

I don't know how to erase it. I checked the phone settings and in the manager software it seems ok.

Anybody knows what is going on?

Thanks in advance.

I apologize for my english, I'm not a native speaker.

Best regards

ilalpatidar 06-02-2015 10:36 AM

Please send this query to IP office section under small and medium business subsection.

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