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-   -   What is the Sold To number? (http://support.avaya.com/forums/showthread.php?t=6542)

afella 06-01-2015 02:08 AM

What is the Sold To number?
The support page shows:

You currently have no Sold To's assigned to your account, however you can still open a Service Request by selecting the "Service Requests" tab.

If your Avaya SSO user id was just approved, your Sold To's will be available in 3-6 hours.

If you are a Customer or Business Partner and have no Sold To's, please go to My Profile / Sold To Numbers / Available Numbers and request a Sold To Number. If the Sold To is not in your Available Numbers, please open an ITSS ticket to have it added.
What is the Sold To number?

havel3 06-01-2015 07:52 AM

A "Sold To" number means that your customer is a known customer for Avaya, their credentials are added in their SAP database.
If you want to do a service request or want a SSO contract then you need to have a Sold To number.

vcomsa 06-02-2015 01:00 AM

Simply, the Sold To number is the unique code that idientifies your company / customer.

scottschilling 06-02-2015 02:26 PM

I believe you get one automatically when you have an IPOSS... without IPOSS you can still enter cust info and get a sold to in the PRM portal.

pwanji 10-02-2019 12:19 AM

Hey Vcomsa
Have you tried to provision a DOA before?
Do you need to use my End customer's Sold To or should I use my end company's sold to number when doing the procedure?

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