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-   -   Calls are not getting recorded between different network regions (http://support.avaya.com/forums/showthread.php?t=14093)

manri12 09-13-2019 02:00 AM

Calls are not getting recorded between different network regions
 
Have anyone encountered when calls from a specific network region x is not getting recorded? All network regions have the same config except for IP subnets. In addition, these are outbound calls going to an H.323 trunk. All inbound calls going to the H.323 trunk, then to network region x are getting recorded.

Please advise.

PS. We are using passive recording

mlombardi1 10-11-2019 11:15 AM

What's the recording solution? Is there IP connectivity between it and the subnet of the network region having trouble?


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