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-   -   Can't dial long distance on 9630SIP (http://support.avaya.com/forums/showthread.php?t=1748)

bbcom 05-22-2012 01:36 PM

Can't dial long distance on 9630SIP
I've posted this question in the enpoint forum without much luck so I've give this one a try.

I've got multiple 9630 SIPs that give an error code after dialing 91 in attempt to dial long distance in the states. If I turn off Avaya Environment via the settings on the phone or the settings file I can dial normally. A 3rd party SIP client logged into the same extension works fine. It appears to SES is treating native Avaya devices, and 3rd party device differently. Thoughts?

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