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-   -   Automatic call disconnect. (http://support.avaya.com/forums/showthread.php?t=55)

fsharief60 02-19-2010 02:45 AM

Automatic call disconnect.
 
How to administer the maximum call time on trunk, means the trunk should disconnect the call automatically after administrated time.

I have set the Outgoing Trunk Disconnect timer = 8 min in COR of trunk & also Use Trunk COR for Outgoing Trunk Disconnect? = y in system-parameter feature, but still trunk is not disconnecting the call after 8 min.

Would appreciate if any one can help me on said issue.

ista6 02-19-2010 03:03 AM

Try the COR for the user/station.

fsharief60 02-19-2010 03:48 AM

Yes i have read the documents.

Can you please guide me the procedure for station COR.

As I understand it is similar as for trunk, only we need to modify COR of Station then set Use Trunk COR for Outgoing Trunk Disconnect? to n ?

Thanks for support.

ista6 02-19-2010 03:53 AM

I am not familiar with the CM so i can not tell you

ps

The "did you read the manua"l was not a question :D

fsharief60 02-19-2010 10:57 AM

Thanks for your support.

one more thing I like like to add in my previous post that we are taking PRI from Alcatel 4400 exchange does it create the problem?

Can anyone else help me on this issue? would appreciate your help. Thanks in advance.

rclark123 02-21-2010 05:08 AM

The outgoing trunk disconnect timer only affects outgoing public network trunks (CO, DIOD, FX, WATS, and ISDN public-network). If the Alcatel ISDN-PRI trunk group is a TIE type, then it's not considered a Public Network trunk and won't be eligible for the "Outgoing Trunk Disconnect Timer" feature.

fsharief60 03-02-2010 03:36 AM

Thanks.


Now it is working.

arklite 10-11-2011 03:24 AM

Hi
So what did you do for it to start working? I have similar issue


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