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-   -   IPOCC Supervisor "No Authorization, could not sign on" in Agent status report (http://support.avaya.com/forums/showthread.php?t=12511)

param12 03-31-2017 07:08 AM

IPOCC Supervisor "No Authorization, could not sign on" in Agent status report
 
Hi,

When try to select Agent status report and Detailed call reports getting below message.

"No Authorization, could not sign on"

Where this need to be checked in IPOCC 9.1.7?

furrerm 04-05-2017 03:50 PM

You have to go into the agents or profiles, and in the privileges, on the others tab, check the boxes under task reporting


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