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-   -   Calls doesn't show for an agent on IPOCC UI and Agent desktop (http://support.avaya.com/forums/showthread.php?t=14227)

pampl1 03-10-2020 09:43 AM

Calls doesn't show for an agent on IPOCC UI and Agent desktop
 
Hi all,

So we have a issue with an one agent, him IPOCC UI doesn't show him calls answered and not answered on dashboard. But, when We generate a report with how many calls he asnwered this information is presented on report.
We uninstall and reinstall IPOCC UI but the same problem maintain. Someone else takes this problem ? Has a solution ?

Thanks.


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