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-   -   Overflow of No Agents Available (http://support.avaya.com/forums/showthread.php?t=5809)

bucky101 12-15-2014 04:37 PM

Overflow of No Agents Available
How do you overflow to say an external destination of 0 agents are available?
I have been trying to get it going with Agent Group Specific variables
(specifically 'ag(?)[].loggedOn' == 0)
But if the agent is logged and goes on break mode, it will over flow :mad:

kruegerb 12-18-2014 06:33 AM

use ag.free instead

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