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-   -   Agent semms to be logged but actually not (http://support.avaya.com/forums/showthread.php?t=13810)

gsanadze 10-20-2018 07:20 PM

Agent semms to be logged but actually not
 
The issue: right after installation I login Agent for the first time. The application starts, accepts agent's credentials. Than I log Agent in to some group.

The application has green light on top and everything seems to be OK. But actually the Agents is not logged!

Nether dashboard nor Supervisor see the agent logged.

And Task Flow acts as no agents in a queue.

No error message, nothing.

Any idea?


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