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-   -   SMS Gateway issue (http://support.avaya.com/forums/showthread.php?t=108)

mvarela 04-05-2010 01:52 PM

SMS Gateway issue
 
Hi,

Can any one help me out with below issue.

I am able to recieve the SMS but when i reply for the sms its not going through, even bulk sms also not working.

SMS gateway status in connected (bound) status.

Please find the below error from SMS gateway.

[Fri Jan 08 15:30:05.548],Info,2704,SmppSession.EnquireLink: Safaricom_SMS.TRX.EnquireLink: InvokeID=21, PDU='00-00-00-10-00-00-00-15-00-00-00-00-00-00-00-15'

[Fri Jan 08 15:30:05.548],Info,2616,SmppSession.processPdu: Safaricom_SMS.TRX.EnquireLinkReturn - invokeID:21, errorCode:No_Error

[Fri Jan 08 15:30:08.928],Info,2704,SmppSession.EnquireLink: Safaricom_SMS.TRX.EnquireLink: InvokeID=22, PDU='00-00-00-10-00-00-00-15-00-00-00-00-00-00-00-16'

[Fri Jan 08 15:30:08.928],Info,2616,SmppSession.processPdu: Safaricom_SMS.TRX.EnquireLinkReturn - invokeID:22, errorCode:No_Error

[Fri Jan 08 15:30:11.716],Info,2376,SMMSClient.OnSMSubmitMessage: IteractionID: ed870f69-5c84-4cb6-bbb4-80179c4c9ff2; message: 'UserMessageplain/textOutboundFromAgent1288640020120'

[Fri Jan 08 15:30:11.716],Info,2376,SMMSClient.OnSMSubmitMessage: Submitting Message:

Type = UserMessage; Dir = OutboundFromAgent; Mime = plain/text

Message = UserMessage

Author = 2012; ReceiptRequired = 0

[Fri Jan 08 15:30:11.716],Major,2376,SMMSClient.OnSMSubmitMessage: Gateway failed to send a message: errorCode = False

.

As its already bounded and i can able to reiceve the message, service provider says its ok from there end.

g2 04-08-2010 03:41 AM

Instead of checking from the CCE server end, could you also try using a test / Sample application to connect to the SMS (server details provided by your service provider) server and try sending an outbound message and see if this works.


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