Avaya Support Forums

Avaya Support Forums (http://support.avaya.com/forums/index.php)
-   Contact Center Applications (http://support.avaya.com/forums/forumdisplay.php?f=3)
-   -   ACR 15.1 only admin user listen to calls (http://support.avaya.com/forums/showthread.php?t=12349)

ymazro 02-03-2017 04:28 AM

ACR 15.1 only admin user listen to calls
 
Hi all,
i have an issue on ACR 15.1 , only admin user can listen to calls, any other user(even if it have admin privilege) can't run audio and message "not authorized to replay 8325xxxxx" appear on page..can anyone help for solution?

johns1224 05-20-2017 08:05 PM

Hi, ymazro! Have you found a solution to this? If yes, please share it here. We're also having the same issue. Thanks!


All times are GMT -7. The time now is 12:21 PM.