Avaya Support Forums

Avaya Support Forums (http://support.avaya.com/forums/index.php)
-   IP Office Contact Center (http://support.avaya.com/forums/forumdisplay.php?f=67)
-   -   IPOCC Realtime report (http://support.avaya.com/forums/showthread.php?t=13157)

rawat25 12-13-2017 02:44 AM

IPOCC Realtime report
 
Hi Team,

Can we show the customer number that the agent is talking to on a real-time report


please provide some information.

Thanks in advance.

kruegerb 12-19-2017 09:42 AM

No, you can see the caller number only in topic queue element


All times are GMT -7. The time now is 11:28 AM.