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-   -   IPOCC HoldMusic (http://support.avaya.com/forums/showthread.php?t=11491)

pears59 05-18-2016 01:05 PM

IPOCC HoldMusic
 
We are looking for new hold music, as what was provided, was not sufficient for our user. Where do you get your music from? We tried creating our own .wav to the Avaya specifications with nothing to show, minus a crashed system. Any assistance would be greatly appreciated.

akilmister 05-24-2016 03:29 AM

IPOCC supports PCM 8,000 kHz, 16 bit, Mono format.
I can't recommend where to get alternative hold music files from however there are tools out on the internet that can convert your music of choice (be careful of copyright etc.) from one format to the one above.


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