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-   -   Voicemail to email (http://support.avaya.com/forums/showthread.php?t=4127)

mwieti 01-19-2014 10:46 AM

Voicemail to email
Can someone help me setting up my voicemail to email for my Avaya phone system? We had it working at one point and then our locally hosted exchange server went down. I need to know how to create the relay in Exchange.

mathew 01-19-2014 10:29 PM

Pls lets know the type of voice mail system you have with its software version details.

dineshan 01-20-2014 12:09 AM

If it is MM with MSS Backend.

1. First create an External Host on the MSS Web Administration Page.
Server Administration >> External Hosts.

2. Then Under IMAP/SMTP Administration Configure the Mailbox Gateway MAchine Name from the Drop Down.


mwieti 01-20-2014 09:41 PM

Voicemail to email
I am almost positive that I dont need to make any change with the Avaya system. We had our local exchange server go down and we had removed some connectors.(one of which was the voice mail to email connector). So I am guessing I just need to re-add the relay but I forgot how I had set it up.

mwieti 01-20-2014 09:49 PM

We are running IP Office Voicemail Pro Client Version 6.0 (22)

mwieti 02-06-2014 07:43 AM

Is there anyway you can help me with my issue?

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